GENERAL TERMS AND CONDITIONS
- You can make a return within a period of 14 calendar days after receiving the item.
- We do not offer an exchange service. If you wish, you can make a return and place a new order.
- The items to be returned must be in perfect condition (original condition); they must not have been used and must be returned complete as they were when first delivered (packaging, labels, etc.).
- Socks and underwear are excluded from returns.
- The refund will be processed as soon as we have received and checked the items. This process can take 5 to 7 working days.
Would you like to exchange your item?
Unfortunately, LFDY does not offer exchanges. If you wish, you can return the item to us following the return instructions above and then place a new order for the desired item.