GENERAL TERMS AND CONDITIONS
- You can make a return within a period of 14 calendar days after receiving the item.
- We do not offer an exchange service. If you wish, you can make a return and place a new order.
- The items to be returned must be in perfect condition (original condition); they must not have been used and must be returned complete as they were when first delivered (packaging, labels, etc.).
- Socks and underwear are excluded from returns.
- The refund will be processed as soon as we have received and checked the items. This process can take 5 to 7 working days.
- The processing costs for each return order amount to EUR 5.90 and will be deducted from the refund. There is an exception to this rule if you place an order worth less than EUR 150.00 and keep part of the order.