After receiving your return, we need about 14 business days to process it and arrange the refund.
If you have not received a confirmation or refund after this period, please contact our customer service.
Please include your order number so that we can take care of your request as soon as possible.
The invoice amount will always be refunded to the same payment method that was used to place the order.
Please note that a refund may take 2-3 business days.
Refunding a credit card transaction will take longer as the transaction must be processed through all included credit card systems.
Items that have been clearly worn or washed are not eligible for a refund or exchange.