REDEMPTION TERMS OF LIVE FAST DIE YOUNG Clothing GmbH FOR VOUCHERS / GIFT VOUCHERS
These redemption conditions for vouchers apply to all vouchers purchased in our online shop at www.livefastdieyoung.com or in one of our stores.
For the redemption of the voucher applies the General Terms, Conditions and Privacy Policy of LIVE FAST DIE YOUNG Clothing GmbH, which are available on the website www.livefastdieyoung.com.
WHERE CAN I GET A VOUCHER?
In the online store you will find in the navigation under See All, the category Gift Cards, where you can purchase vouchers worth 25€, 50€, 100€ and 250 €.
WHERE CAN I USE THE GIFT CARD?
The voucher is redeemable in the online shop and in the stores. It will be sent to your email without gift wrapping and only digitally. When paying for your order in the online shop, you can enter the voucher code in the checkout area. For payment in one of our stores you can choose between the following options:
- Voucher code can be printed out and presented at checkout
- QR code can be presented at the checkout and scanned by the cashier
- Voucher can be added to Apple Wallet and selected as a payment method.
If the value of your voucher is not enough for your order, you can pay the rest with another LFDY approved payment method.
The voucher can be transferred to a third party. We may make payment with discharging effect to the respective holder redeeming the voucher. This does not apply if we have knowledge or grossly negligent ignorance of the ineligibility, legal incapacity or lack of representative authority of the respective holder.
HOW LONG IS THE VOUCHER VALID?
After purchasing a voucher you have 2 years to redeem it.
CAN THE VOUCHER BE USED FOR MORE THAN ONE ORDER?
Yes, as long as there is a remaining amount on your voucher, you can use it on your next order.
CAN THE VOUCHER ALSO BE USED IN COMBINATION WITH DISCOUNT PROMOTIONS?
Yes, the voucher can also be used in combination with sale items, it is an additional form of a payment method.
CAN I RETURN ORDERS THAT WERE PAID WITH THE VOUCHER AND WILL I RECEIVE A REFUND?
Yes, if you return items you paid for with a gift card online or in-store, the money will be refunded to your gift card code so you can reuse it on your next order.
If you only paid for a part of your order with your gift card and the rest was purchased with another payment method, the amount you purchased in combination with the gift card will be refunded to your gift card code. The rest will be refunded to you in the form of your previously selected payment method.
CAN I CANCEL A VOUCHER?
Yes, a voucher order can be cancelled by our customer service if the voucher has not been redeemed yet. We can send you information about the status of the redemption of your voucher.
RESTRICTIONS
Vouchers cannot be paid out in cash, transferred against value, set off against open claims or transferred to another customer account. A resale of vouchers is also not permitted.
LIABILITY AND RISK OF LOSS
LFDY is not liable for spelling mistakes in the email address of the voucher recipient. Likewise LFDY does not assume liability for loss, theft, misuse or delayed transmission (for example due to technical difficulties) of gift vouchers.
FRAUD
In case of fraud, attempted deception or suspicion of other illegal activities in connection with a gift voucher purchase or voucher redemption, LFDY is entitled to close the respective customer accounts and/or to demand an alternative method of payment. There is no claim for activation or payment of affected vouchers.
Do you have any further questions? You can reach our customer service via support@livefastdieyoung.de or via the telephone number given on the website. Do not forget to have your voucher code or the corresponding order number at hand.