GENERAL INFORMATION:
You can cancel and return orders within 14 days of receipt. Returns from Germany, Austria and the Netherlands can be sent back to us free of charge.
Returns from Germany, Austria and the Netherlands: Please use the following returns portal (https://livefastdieyoung.shipping-portal.com).
You only need to provide the order number (#LF123456) and the postcode of the original shipping address.
LFDY will not pay for returns outside of Germany, Austria or the Netherlands.
Send the items via a shipping provider of your choice to the following address:
LIVE FAST DIE YOUNG Clothing GmbH
Königsberger Str. 100 (Halle A10)
40231 Düsseldorf
DEUTSCHLAND / GERMANY
If you have to return an item because it is defective or incorrectly delivered, we will check this on a case-by-case basis and refund the costs for the return shipment. In this case, please contact our support team.
You can use our returns portal regardless of the shipping method you have chosen. Even if your order was delivered by DPD, you can use the DHL returns label.
The returns label must be printed out and affixed to the parcel so that it is clearly visible.
Items that have been clearly worn or washed are not eligible for a refund or exchange.
The invoice amount will always be refunded to the same means of payment used to place the order.
The processing of a return may take up to 14 working days.