GENERAL INFORMATION:
You can cancel and return orders to us within 30 days of receipt. Returns from Germany, Austria and the Netherlands can be sent back to us free of charge.
Returns from Germany, Austria or Netherlands: please use the returns portal in our online store.
If you do not find your order in the returns portal, you can also create a label under the following link: https://livefastdieyoung.shipping-portal.com/
Please enter your order number (#LF123456) under "Customer reference".
Returns from Austria or the Netherlands: you can use the following links to create a free label as well:
- Austria : https://livefastdieyoung.shipping-portal.com/
- Netherlands : https://livefastdieyoung.shipping-portal.com/
Please enter your order number under "Customer Reference".
LFDY does not cover the cost of returns from other countries.
Send the items via a shipping service provider of your choice to the following address:
LIVE FAST DIE YOUNG Clothing GmbH
Königsberger Str. 100 (Hall A10)
40231 Duesseldorf
If you need to return an item because it was delivered defective, we will check this on a case-by-case basis and refund the cost of the return.
You can use our returns portal regardless of your chosen shipping method. Even if your order was delivered by DPD, you can use the DHL returns label.
The return label must be printed out and affixed to the package so that it is clearly visible.
For items that have been clearly worn or washed, there is no right to a refund or exchange.
The invoice amount will always be refunded to the same payment method used to place the order.
Processing a return may take up to 14 business days.