You can cancel orders from Germany, Austria or the Netherlands within 14 days of receipt and return them to us free of charge via DHL. Please use our returns portal to do so.
LFDY does not cover the cost of returns outside of Germany, Austria or the Netherlands.
For returns outside the EU, it is mandatory that they must be correctly declared as a return. If the return is not declared correctly, LFDY reserves the right to charge any costs incurred (customs, VAT).
Send the items via a shipping service provider of your choice to the following address:
LIVE FAST DIE YOUNG Clothing GmbH
Königsberger Str. 100 (Hall A10)
GERMANY / GERMANY
If you have to return an item because it is defective or wrongly delivered, we will check this on a case-by-case basis and refund the costs for the return shipment. Please contact our support team in this case.
You can use our returns portal regardless of your chosen shipping method. The return label must be printed out and attached to the package so that it is clearly visible.
Items that are clearly worn or washed are not eligible for a refund or exchange.
The invoice amount will always be refunded to the same means of payment used to place the order.
Processing a return may take up to 14 business days.